F.A.Q, What to know:

1-Are-they some risks when practicing mountain sports with a guide?:
 Yes, even with a mountain guide, mountain sports are not risk-free! Mountain guides are professionals regularly trained to deal with risk managing. But some of the risks, because of their unpredictable or complex character for example, can't be eluded. For instance: stone falls, serac collapse, crevasse, avalanches etc..You have to share those risks with us if you come with us!

2-Are we insured when we practice these sports?
 It is your responsability to check your own insurance cover. Mountain guides have a professional insurance that cover you in case of professional fault.

3-What is included in the price shown?
 Excepted if mentioned, prices shown are only the guiding fees. They do not include other fees like: ski-pass, transportation, food, hotel, gear to hire...

4-How many people to start an activity?
 For private guiding: 1 pers. For collective guiding: this is mentioned on the activity pages.
     
5-How to book an activity?:
You can use: telephone, mail or email. When activity cost exceed 90€, you must pay a 30% deposit in advance.

6-What happen in case of cancellation?
  A-During the activity: activities can be modified or cancelled by the guide because of safety measures, weather or other problems with the group. Depending on the case, there will be no refund (especially when the activity is cancelled because one is not trained enough, not properly equiped, do not have the specified practice level, do not obey to guides recomendations etc..).
  B-Before the activity starting:
    1-Cancellation by the guide: for bad weather forecast or other problems: guide fees are refund.
    2-Cancellation by the customer:
        -Less then 7 days before the starting: 100% of the fees must be payed.
        -Between 7 to 15 days before the starting: the déposit will be kept by the guide.
        -More then 15 days before the starting: 100% of the fees will be refund.