A- During the activity:
Activities may be modified or cancelled by the guide for safety or other reasons. There will be no refund for modifications/cancellations due to the participant’s fault: insufficient training, unsuitable equipment, behavioral problems, etc. A partial or total refund will be offered in other cases: weather conditions shortening the race, etc.
B- Before departure:
1-Cancellation by the guide: for safety or other reasons, the guide’s fees will be refunded.
2-Cancellation by the client:
-Less than 15 days before departure: 100% of the amount must be paid.
-Between 15 and 30 days before departure: the deposit will be retained.
-More than 30 days: refund of the deposit.