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Some activities can be done in rain, snow, wind or whatever else Mother Nature has in store. After all, it’s an adventure! However, if the weather raises safety concerns, the guide will decide to modify, postpone or cancel the outing.
Unless otherwise stated, the prices shown only include the guide’s fees. They do not include, for example, lift passes, taxis, accommodation, meals, etc.
A – During the activity:
Activities may be modified or cancelled by the guide for safety or other reasons. There will be no refund for changes or cancellations caused by the participant: insufficient training, unsuitable equipment, behaviour issues, etc. A partial or full refund will be offered in other cases, such as weather conditions cutting the outing short.
B – Before departure:
1 – Cancellation by the guide: for safety or other reasons, the guide’s fees will be refunded.
2 – Cancellation by the client:
– Less than 15 days before departure: 100% of the amount is due.
– Between 15 and 30 days before departure: the deposit is retained.
– More than 30 days before: the deposit is refunded.
For all-inclusive packages, specific cancellation terms will be provided.
There is no need to bring a printed sheet, but you must provide your booking reference and an ID.
For a private booking, just one person. For other outings, the minimum number of participants is usually stated in the activity description.
We do not provide insurance, so please check that you are covered for our activities: civil liability, search and rescue, repatriation, etc.
As a professional guide and member of the SNGM, I hold professional liability insurance that covers you in the event of a guiding error.
Yes. Even with a mountain guide, activities are never risk-free. Guides are professionals trained and regularly practised in managing risk. Unfortunately, some risks cannot be avoided because they are sudden, unpredictable or complex: rockfall, serac fall, crevasses, avalanches, etc. You will need to share these risks with your guide if you want to take part!
You can book through this website, by phone or by email. For activities costing more than €90, a deposit may be requested.
Booking is required to guarantee your place on every activity. It lets us plan the number of guides needed for each outing, and it is also how we can let you know if the programme changes.
